Aren’t You Curious?

So many of our interactions at work and in the world are rote. From the mechanical “How are you?” to the way we glaze over as the weekly sales goals are reviewed every Friday, many of us have lost our sense of curiosity about one another and the work...

How Leaders Set Boundaries That Stick

Boundaries can be tricky territory in any arena, and leadership is no exception. As an employee, you can use straight-forward boundaries to teach others how frequently you’ll work afterhours or whether you’ll be answering emails over the weekend. As a leader, however,...

When You’re Leading But They’re Not Following

As a leader of teams, families, corporations, and nonprofits, you may be doing all the “right” things, using all the “right” words and find that those you lead simply aren’t following. They seem to be disengaged, working just hard enough, or even actively moving in a...

What to Say When Confronted With Rudeness

When my son was little he’d occasionally push the boundaries of politeness with an abrasive comment or overbearing question. Most of the time my response was a fairly even-handed, “Would you like to try that again?” My intent was to point out the unacceptable behavior...

How to Use Your Words to Fight Imposter Syndrome

Familiar with imposter syndrome? It’s the sense that you’re a fraud and that your inadequacies will be discovered any minute. Next thing you know, you’ll be shunned in public, lose your job and never recover from the shame of being found a sham. There’s plenty of...