When You Can’t Find the Words

There is no shortage of situations in which our words fail us. A surprise visit from relatives. An on-the-spot request for information at a staff meeting. A sudden delivery of bad news. Sometimes you just can’t find the words to respond in an appropriate fashion that...

The Power of the Pause

As the summer begins to unfold and you dream of lazy days by the pool, consider how an intentional pause might improve your conversations at work and in the world. In the same way a weekend getaway can refresh your perspective or adjust your attitude, a meaningful...

Aren’t You Curious?

So many of our interactions at work and in the world are rote. From the mechanical “How are you?” to the way we glaze over as the weekly sales goals are reviewed every Friday, many of us have lost our sense of curiosity about one another and the work...

How Leaders Set Boundaries That Stick

Boundaries can be tricky territory in any arena, and leadership is no exception. As an employee, you can use straight-forward boundaries to teach others how frequently you’ll work afterhours or whether you’ll be answering emails over the weekend. As a leader, however,...

When You’re Leading But They’re Not Following

As a leader of teams, families, corporations, and nonprofits, you may be doing all the “right” things, using all the “right” words and find that those you lead simply aren’t following. They seem to be disengaged, working just hard enough, or even actively moving in a...